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Noticeboard

Addison House Surgery and Barbara Castle Health Centre considering merge to create a single patient list. We aim to fully merge the practices by 1st April 2020. Please see FAQ page for further information.

The surgery will be closed Tuesday 17th September 2019 from 12.30pm onwards for staff training

for medical emergencies please call 111

This surgery is closed Saturday, Sunday and Bank Holidays

Extended Hour Appointments and Weekend appointments are still available

To arrange an appointment contact the surgery during normal working hours Monday – Friday

By telephone 8.00am – 6.30pm

In person 8.30am – 6.00pm

for medical emergencies please call 999

Read More »

Online Services

Please register for Online service (SystmOnline) towards improved access to the Surgery –

Addison House Surgery Online Services

You will be able to book appointments, view records/results and email your doctors with the online service. 

Evening and Weekend GP service

Patients can see a GP, nurse or healthcare assistant for routine appointments in the evenings and over the weekends.

 Please ask a receptionist to book an appointment for you at a time that suits your needs.

To find out more go to https://hucweb.co.uk/services/gp-extended-access/

Friends of Addison would like to thank you for your continued support and donations

Protecting your child against flu - Information for the parents of all two and three year old children and those living in areas offering the flu vaccinations to pre and primary school aged children.  You will be contacted by your GP or through your child's school about getting your child vaccinated. For more information please visit www.nhs.uk/child-flu

Do you Need Counselling?

Direct self-referral to Talking Therapies is now available via West Essex mind - http://www.hpft.nhs.uk/services/community-services/healthy-minds-west-essex-iapt/

  

Named Accountable GP

All patients registered at Addison House Surgery are allocated a named accountable GP. For further information, see link below or speak to your GP - Accountable GP

 

Free NHS Health Check

As part of a National NHS campaign, the Surgery is offering free health checks to patients aged between 40 and 74 who do not currently suffer with diabetes, stroke, kidney and heart disease. Appointments are available on weekdays and Saturday mornings. Please contact reception.

Further information is available via leaflets at reception as well as the web link on this page.

http://www.healthcheck.nhs.uk/

Find out how information about you helps us to provide better care by picking up a leaflet in the surgery or visiting

www.nhs.uk/caredata

 

Physiotherapy self referral is now available for certain musculoskeletal problems. Please complete online referral form in link below -

https://eput.nhs.uk/our-services/essex/west-essex-community-health-services/adults/rehabilitation/musculo-skeletal-physiotherapy/

NHS 111 - 24 Hour Non Urgent Health Advice Line

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

Appointments

 

This is accessed by dialling the main Surgery number on 01279 621900 and following the appropriate prompts.

You may be given the option of a telephone consultation with a clinician for a telephone assessment towards arranging an appropriate appointment.

We run daily minor illness clinics with a duty doctor and nurse practitioner for urgent medical requirements.

You can help us by:

  • Being on time for your appointment
  • Letting us know if you need to cancel


Evening and Weekend GP service

Patients can see a GP, nurse or healthcare assistant for routine appointments in the evenings and over the weekends.
 Please ask a receptionist to book an appointment for you at a time that suits your needs.

To find out more go to https://hucweb.co.uk/services/gp-extended-access/

 


Phone Consultations

You can book to have an emergency telephone consultation with the duty doctor or you can request for your GP or nurse to call you back regarding non-urgent matters. He or she will ring you on the telephone number that you have given. If giving a mobile number please ensure that you are available to take the call, as the doctor may only make one or two attempts to contact you. Phone consultations should be booked via reception. All calls are recorded for quality and training purposes.

Addison House Surgery actively promotes all forms of communication with patients towards providing a safe, prompt and cost effective service. Telephone consultations by clinicians are used daily towards effective assessment of most appropriate management plan for patients. We also use SMS messaging for appointment reminders and patient messaging.

A significant amount of patients' enquiries are effectively dealt with by telephone consultations. Outcomes from telephone consultations include healthcare advice, options for emergency same day appointments as well as advanced appointments at a time convenient for patients.

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website