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Noticeboard

 From 1st June 2020 telephone prescription requests have been ceased please sign up for online services or make arrangements with your preferred pharmacy

Routine childhood vaccinations are a simple, safe and effective way of protecting children against harmful childhood diseases. Providing the child  and parents are well and not displaying symptoms of coronavirus or other infections, children should have routine childhood immunisations as normal. The practice are taking the appropriate measures to minimise the risks by reducing people coming into the surgery.  Please book an appointment if notified. It's important that vaccines are given on time for the best protection, but if you or your child miss a vaccine, contact your GP to catch up

THE SURGERY MAIN DOOR IS NOW CLOSED UNTIL FURTHER NOTICE IN VIEW OF COVID-19 RESTRICTIONS

 

THE CLINICIAN’S ARE NOW CONTACTING PATIENT’S VIA TELEPHONE TRIAGE

PLEASE DO NOT ATTEND THE SURGERY

 

PLEASE RING THE BELL AT THE BACK DOOR IF ANY OF THE FOLLOWING APPLY:

 

  • YOU HAVE A CONFIRMED APPOINTMENT FOLLOWING TRIAGE
  • YOU HAVE A PRE-BOOKED APPOINTMENT
  • YOU HAVE BEEN ASKED TO COLLECT SOMETHING FROM THE SURGERY

IF YOU REQUIRE A TELEPHONE TRIAGE APPOINTMENT PLEASE PHONE: 01279 621900

WE APOLOGISE FOR ANY INCONVENIENCE DURING THESE DIFFICULT TIME 

Important information about the coronavirus (COVID-19)

 

The NHS across Essex will be better prepared for outbreaks of new infectious diseases if the public follows Public Health England advice.

 

We have put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

 

The Chief Medical Officer announced on Friday 13 March that the country has moved into the ‘Delay’ stage of the response to coronavirus (Covid-19).

 

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ADVANCED NOTICE

vice issued by the Prime Minister is to stay at home for 14 days if one member of the household is affected and if you have either:

 

  • a high temperature (37.8C or above) or
  • a new continuous cough Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.  
  • Use the NHS 111 online coronavirus service if: 
  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after seven days Only call 111 if you cannot get help online. 

If you are not sure what you should do when you are feeling unwell, use the FREE NHS Health Help Now website or app to see available local services, get advice or find the best treatment for your symptoms. Alternatively you can call NHS 111 for urgent health advice 24 hours a day.

 

 

Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

 Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.

 Addison House Surgery and Barbara Castle Health Centre considering merge to create a single patient list. We aim to fully merge the practices by 1st April 2020. Please see FAQ page for further information.

 

 

This surgery is closed Saturday, Sunday and Bank Holidays

Extended Hour Appointments and Weekend appointments are still available

To arrange an appointment contact the surgery during normal working hours Monday – Friday

By telephone 8.00am – 6.30pm

In person 8.30am – 6.00pm

for medical emergencies please call 999

Read More »

Online Services

Please register for Online service (SystmOnline) towards improved access to the Surgery –

Addison House Surgery Online Services

You will be able to book appointments, view records/results and email your doctors with the online service. 

Evening and Weekend GP service

Patients can see a GP, nurse or healthcare assistant for routine appointments in the evenings and over the weekends.

 Please ask a receptionist to book an appointment for you at a time that suits your needs.

To find out more go to https://hucweb.co.uk/services/gp-extended-access/

Friends of Addison would like to thank you for your continued support and donations

Protecting your child against flu - Information for the parents of all two and three year old children and those living in areas offering the flu vaccinations to pre and primary school aged children.  You will be contacted by your GP or through your child's school about getting your child vaccinated. For more information please visit www.nhs.uk/child-flu

Do you Need Counselling?

Direct self-referral to Talking Therapies is now available via West Essex mind - http://www.hpft.nhs.uk/services/community-services/healthy-minds-west-essex-iapt/

  

Named Accountable GP

All patients registered at Addison House Surgery are allocated a named accountable GP. For further information, see link below or speak to your GP - Accountable GP

 

Free NHS Health Check

As part of a National NHS campaign, the Surgery is offering free health checks to patients aged between 40 and 74 who do not currently suffer with diabetes, stroke, kidney and heart disease. Appointments are available on weekdays and Saturday mornings. Please contact reception.

Further information is available via leaflets at reception as well as the web link on this page.

http://www.healthcheck.nhs.uk/

Find out how information about you helps us to provide better care by picking up a leaflet in the surgery or visiting

www.nhs.uk/caredata

 

Physiotherapy self referral is now available for certain musculoskeletal problems. Please complete online referral form in link below -

https://eput.nhs.uk/our-services/essex/west-essex-community-health-services/adults/rehabilitation/musculo-skeletal-physiotherapy/

NHS 111 - 24 Hour Non Urgent Health Advice Line

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspxdawngardener@live.com%MCEPASTEBIN%

COVID -19 VULNERABLE + HIGH RISK PATIENTS

IMPORTANT: VULNERABLE/HIGH RISK PATIENTS -  COVID-19 

 

 

Dear Patient/Carer,

IMPORTANT ADVICE TO KEEP YOU SAFE FROM CORONAVIRUS

Your safety and the continued provision of the care and treatment you need is a priority for the NHS. This letter gives you advice on how to protect yourself and access the care and treatment you need.

The NHS has identified certain group of patients at risk of severe illness if they catch Coronavirus (also known as COVID-19). This is because they have an underlying disease or health condition that means if they catch the virus, they are more likely to be admitted to hospital than others.

This letter applies to the group of patients identified below (bottom of page).

The safest course of action is for you to stay at home at all times and avoid all face-to-face contact for at least twelve weeks from today, except from carers and healthcare workers who you must see as part of your medical care. This will protect you by stopping you from coming into contact with the virus.

If you are in touch with friends, family or a support network in your community who can support you to get food and medicine, follow the advice in this letter. If you do not have contacts who can help support you go to www.gov.uk/coronavirus-extremely-vulnerable or call 0800 0288327, the Government’s dedicated helpline.

If, at any point, you think you have developed symptoms of coronavirus, such as a new, continuous cough and/or high temperature (above 37.8 °C), seek clinical advice using the NHS 111 online coronavirus service (https://111.nhs.uk/covid-19/). If you do not have access to the internet, call NHS 111. Do this as soon as you get symptoms.

You, or the person you care for, should:

  •   strictly avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature (above 37.8 °C) and/or a new and continuous cough
  •   not leave your home
  •   not attend any gatherings. This includes gatherings of friends and families in private spaces e.g. family homes, weddings and religious services
  •   not go out for shopping, leisure or travel. When arranging food or medication deliveries, these should be left at the door to minimise contact
  •   keep in touch using remote technology such as phone, internet, and social media
  •   use telephone or online services to contact your GP or other essential services
  •   regularly wash your hands with soap and water for 20 seconds. Ask carers or support workers who visit your home to do the same.

The rest of your household should support you to stay safe and stringently follow guidance on social distancing, reducing their contact outside the home. In your home, you should:

  •   minimise the time you spend with others in shared spaces (kitchen, bathroom and sitting areas) and keep shared spaces well ventilated
  •   aim to keep 2 metres (3 steps) away from others and encourage them to sleep in a different bed where possible
  •   use separate towels and, if possible, use a separate bathroom from the rest of the household, or clean the bathroom after every use
  •   avoid using the kitchen when others are present, take your meals back to your room to eat where possible, and ensure all kitchenware is cleaned thoroughly.

If the rest of your household are able to follow this guidance, there is no need for them to take the full protective measures to keep you safe. 

You will still get the medical care you need during this period. We are considering alternative options for managing your care and will be in touch if any changes are needed. Your hospital care team will be doing the same. We also advise that:

  1.     Carers and support workers who come to your home

Any essential carers or visitors who support you with your everyday needs can continue to visit, unless they have any of the symptoms of coronavirus. All visitors should wash their hands with soap and water for 20 seconds, on arrival and often. 

It is also a good idea to speak to your carers about what happens if one of them becomes unwell. If you need help with care but you’re not sure who to contact please visit www.gov.uk/coronavirus-extremely-vulnerable.

  1.     Medicines that you routinely take

The government is helping pharmacies to deliver prescriptions. Prescriptions will continue to cover the same length of time as usual. If you do not currently have your prescriptions collected or delivered, you can arrange this by:

  1.      Asking someone who can pick up your prescription from the local pharmacy, (this is the best option, if possible);
  2.      Contacting your pharmacy to ask them to help you find a volunteer (who will have been ID checked) or deliver it to you.

You may also need to arrange for collection or delivery of hospital specialist medication that is prescribed to you by your hospital care team.

  1.     Planned GP practice appointments

Wherever possible, we will provide care by phone, email or online. But if we decide you need to be seen in person, we will contact you to arrange your visit to the surgery or a visit in your home. 

  1.     Planned hospital appointments

NHS England have written to your hospital to ask them to review any ongoing care that you have with them. It is possible that some clinics and appointments will be cancelled or postponed. Your hospital or clinic will contact you if any changes need to be made to your care or treatment. Otherwise you should assume your care or treatment is taking place as planned. Please contact your hospital or clinic directly if you have any questions about a specific appointment

  1.     Support with daily living

Please discuss your daily needs during this period of staying at home with carers, family, friends, neighbours or local community groups to see how they can support you. If you do not have anyone who can help you, please visit www.gov.uk/coronavirus-extremely-vulnerable.

This letter is evidence, for your employer, to show that you cannot work outside the home. You do not need to get a fit note from your GP. If you need help from the benefit system visit https://www.gov.uk/universal-credit.

  1.     Urgent medical attention

If you have an urgent medical question relating to your existing medical condition, or the condition of the person you are caring for please contact us, or your specialist hospital care team, directly. Where possible, you will be supported by phone or online. If your clinician decides you need to be seen in person, the NHS will contact you to arrange a visit in your home, or where necessary, treatment in hospital. 

To help the NHS provide you with the best care if you need to go to hospital as a result of catching coronavirus, we ask that you prepare a single hospital bag. This should include your emergency contact, a list of the medications you take (including dose and frequency), any information on your planned care appointments and things you would need for an overnight stay (snacks, pyjamas, toothbrush, medication etc). If you have an advanced care plan, please include that. 

  1.     Looking after your mental well-being

We understand that this may be a worrying time and you may find staying at home and having limited contact frustrating. At times like these, it can be easy to fall into unhealthy patterns of behaviour, which can make you feel worse.  Simple things you can do to stay mentally and physically active during this time include:

  •   look for ideas for exercises to do at home on the NHS website
  •   spend time doing things you enjoy – reading, cooking and other indoor hobbies
  •   try to eat healthy, well-balanced meals, drink enough water, exercise regularly, and try to avoid smoking, alcohol and recreational drugs
  •   try spending time with the windows open to let in fresh air, arranging space to sit and see a nice view (if possible) and get some natural sunlight. Get out into the garden or sit on your doorstep if you can, keeping a distance of at least 2 metres from others.

You can find additional advice and support from Every Mind Matters and the NHS mental health and wellbeing advice website. 

Further information on coronavirus, including guidance from Public Health England, can be found on the nhs.uk[1] and gov.uk[2] websites.  

Yours sincerely,

Dr John Onuorah

Addison House Surgery

Hamstel Road

Harlow. CM20 1DS

01279 621900

List of diseases and conditions considered to be very high risk:

  1.     Solid organ transplant recipients
  2.     People with specific cancers
  •     People with cancer who are undergoing active chemotherapy or radical radiotherapy for lung cancer
  •     People with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
  •     People having immunotherapy or other continuing antibody treatments for cancer
  •     People having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
  •     People who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drugs
  1.     People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe COPD
  2.     People with rare diseases and inborn errors of metabolism that significantly increase the risk of infections (such as SCID, homozygous sickle cell)
  3.     People on immunosuppression therapies sufficient to significantly increase risk of infection
  4.     People who are pregnant with significant heart disease, congenital or acquired

[1] https://www.nhs.uk/conditions/coronavirus-covid-19/

[2] https://www.gov.uk/coronavirus



 
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