Non-urgent advice: COVID-19 Information
Please read our COVID-19 GP Access Letter April 2022 on our COVID-19 Information page.
We apologise for any inconvenience during these difficult times.
Chest pain, shortness of breath, suspected stroke and loss of consciousness are emergencies please dial 999 for these symptoms.
Requesting a Home Visit
Requests for visits must be made by telephone via the receptionists. All visit requests are passed to the duty doctor (who may not be your preferred GP) who assesses the request and communicates with patient or carer with relevant action plan thereafter. Visiting will normally take place after morning surgery but may be later in the day or on another day dependent on the assessment and other Surgery emergencies. Please only request home visits if you are incapable of attending the surgery. Whenever possible, try and come into the surgery as facilities here are far better for examination and treatment. It helps us to judge the urgency of the call if you describe the symptoms. The receptionists are trained to deal with your call so do expect to be asked. All information is confidential. The doctor may telephone prior to, or instead of, visiting depending on clinical need. The duty doctor may also make arrangements for district nurse or emergency paramedic practitioner to carry out the visit. Urgent hospital admissions (with ambulance arranged if required) could also be arranged following telephone assessment by duty doctor.
Sick children will always be seen as soon as possible if brought into the surgery; it is not appropriate to wait for a visit. We rarely visit children at home as a responsible adult should be available to bring them to the surgery.